Contact

The fastest way to reach us is email: [email protected]. We read everything and usually reply within a couple of days.

Reporting a broken game

Tell us the page URL, your browser and what you saw: a black screen, a stuck loading bar or an error message. Helix Jump is served from this domain, so if the tower does not appear, the ball stops responding to drags or the second-chance prompt hangs, tell us the browser and device you were on and roughly what level you had reached and we can reproduce it. The other games are embedded builds and occasionally move or go offline; knowing which one broke is most of the fix either way.

Lost saves

Helix Jump keeps your progress in your browser, not on our servers, so we cannot restore a save. A different browser, a private window or cleared site data all start from scratch.

Corrections

If a control, a rule or a tip in one of our write-ups is wrong, say which page and what the correct information is and we will update it.

Takedown requests

If you own the rights to a game listed here and want it removed, email us from a domain we can verify against the game and it will be taken down.

Advertising and partnerships

Same address. Please include the site or brand you represent.